1. Introduction Welcome to Santos Auto Repair. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.
2. Information We Collect We may collect personal information that you voluntarily provide to us when you book an appointment, request an estimate, or contact us. This may include but is not limited to:
Name, email address, and phone number.
Vehicle information (Make, Model, Year, VIN).
Service history and billing information.
3. How We Use Your Information We use the information we collect to:
Provide and manage our auto repair services.
Communicate with you regarding appointments, estimates, and vehicle status.
Send you important updates, invoices, and service reminders via SMS or email.
Improve our customer service and website experience.
4. SMS/Text Messaging Policy By providing your phone number, you consent to receive text messages from Santos Auto Repair your vehicle, appointments, and service updates.
Data Sharing: We will not share, sell, or rent your personal information, including mobile phone numbers and SMS consent data, to any third parties or affiliates for marketing or promotional purposes.
Opt-Out: You can opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.
5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
6. Contact Us If you have any questions about this Privacy Policy, please contact us at: